Privacy Policy
Ozwin Casino is committed to protecting your privacy and ensuring your personal data is handled securely. This policy outlines how we collect, use, and safeguard your information in accordance with international data protection standards and the Australian Privacy Act 1988.
1. Information We Collect
To provide you with the best experience at Ozwin, we collect the following types of data:
- Personal Identification: Name, date of birth, email address, and phone number provided during registration.
- Financial Data: Details of transactions (deposits and withdrawals) and payment method verification.
- Technical Data: IP address, browser type, device info, and gameplay history.
- Verification Documents: Copies of ID, utility bills, or credit cards required for the KYC (Know Your Customer) process.
2. How We Use Your Data
We use your information strictly for the following purposes:
- To process your transactions in AUD and other supported currencies.
- To verify your identity and prevent fraudulent activity.
- To comply with licensing and regulatory requirements (Curaçao eGaming).
- To provide personalized promotions and bonuses.
3. Data Sharing and Security
Ozwin Casino does not sell or rent your personal information to third parties. We only share data with:
- Our software provider (RealTime Gaming) to ensure fair gameplay.
- Payment processors to facilitate your deposits and withdrawals.
- Legal authorities if required by law or to protect against fraud.
We use industry-standard 128-bit SSL (Secure Socket Layer) encryption technology to ensure all data transfers between your device and our servers are protected.
4. Your Rights
Under the Privacy Act, you have the right to:
- Request access to the personal data we hold about you.
- Request corrections to any inaccurate information.
- Request the deletion of your account and personal data (subject to legal retention requirements).
Contact Us
If you have any questions regarding your privacy or want to exercise your data rights, please contact our Data Protection Officer at [email protected].
