Responsible Gambling
At Ozwin Casino, we believe that gambling should always be a form of entertainment, not a way to make money or escape problems.
While most of our Australian players enjoy the thrill of our pokies responsibly, we recognize that for a small number of people, gambling can become a problem. We are committed to providing a safe environment and tools to help you stay in control.
Stay in Control: Player Tools
We provide several features to manage your activity at Ozwin:
- Deposit Limits: You can set daily, weekly, or monthly limits on the amount you deposit into your account. Contact our support team to activate this.
- Cool-Off Periods: Need a break? You can request a “Cool-Off” period from 24 hours up to 30 days, during which you won’t be able to log in.
- Self-Exclusion: If you feel you need a permanent break, you can request self-exclusion. This will permanently close your account and prevent you from creating new ones.
Recognizing a Problem
If you answer “Yes” to more than two of these questions, it may be time to seek help:
- Do you gamble to escape a boring or unhappy life?
- Do you stay away from work or family to gamble?
- When you run out of money while gambling, do you feel lost and in despair?
- Have you ever lied to cover up the amount of money or time you spend gambling?
Help for Australian Players
If you or someone you know is affected by gambling, free and confidential support is available 24/7:
- Gambling Help Online: www.gamblinghelponline.org.au
- Phone Support: 1800 858 858
- Gamblers Anonymous Australia: gaaustralia.org.au
Underage Gambling: Ozwin Casino strictly prohibits anyone under the age of 18 from playing. We use advanced verification systems to ensure all players are of legal age.
